Legal
Thorfortune Terms and Conditions
These Thorfortune terms and conditions set out the agreement between us and every player who opens an account with us in Canada.
Why These Terms Matter Before You Play
When you register with us, you accept the Thorfortune terms and conditions in full, along with the other policies linked from our footer. They explain how your account works, how promotions are governed, and what we expect from you as a player. We wrote them so a new visitor can read them in a single sitting rather than hunting through legal boilerplate.
We update this page from time to time as our offering changes, so we encourage you to check back before claiming a new promotion or changing your payment method. Continuing to use your account after an update means you accept the revised wording. If any clause here conflicts with a page describing a specific feature, the more detailed page takes precedence for that topic.
Nothing on this page is designed to surprise you later. We would rather a player read one clear paragraph now than discover a restriction buried in a footnote after a withdrawal request. That is part of why we keep related subjects, such as our bonus types, documented on their own pages rather than folded into dense legal text here.

Your Account and Eligibility
You must be at least 19 years old to open an account with us, and this age threshold applies across every part of our site. We ask new players to provide accurate personal information at registration, because mismatched details can delay verification and any later withdrawal. One account per person is the standard we apply, and a household sharing a connection should contact us before assuming a second account is permitted.
Self-exclusion is available to any player who needs a break from their account, and we treat such requests seriously once they are submitted. We also support deposit limits so you can set a ceiling on your own spending ahead of time, rather than relying on willpower alone mid-session. Identity verification, commonly called KYC, forms part of how we keep accounts secure, and we may ask for documents before releasing a withdrawal.
These tools exist so that play stays within a comfortable boundary for each individual. If you would like a fuller picture of how we support safer play, our Thorfortune faq covers common account questions in plain language.
What This Section Covers
The table below summarises the main areas these terms govern, so you can jump to the subject relevant to your question without reading the whole page end to end.
Bonuses, Promotions and Wagering
Any deposit bonus, cashback offer, or set of free spins credited to your account is governed by its own specific terms in addition to this page. We publish those figures and conditions at the time of the offer, and we expect a player claiming a bonus to read them before opting in. Wagering requirements, where they apply, determine how a bonus balance converts into withdrawable funds, and skipping that step is the most common source of confusion we see.
We may limit the games eligible for a given promotion's wagering contribution, and we may cap the maximum withdrawal connected to a bonus. These limits are stated plainly on the offer itself rather than hidden in a separate document. For a broader explanation of how different offer structures work across our site, our Thorfortune bonus types page is the right place to read further, and it covers the subject the way it applies generally rather than repeating every clause here.
Misuse of a promotion, including coordinated play across linked accounts, can lead to the bonus and any winnings derived from it being voided. We apply this standard evenly so that players who follow the stated terms are not disadvantaged by those who do not.
Games, Fair Play and Live Tables
Every game on our site, including slot titles and live dealer tables, is offered for entertainment and carries inherent risk; no outcome is guaranteed, and we never suggest otherwise. Game rules, paytables and table limits are displayed within each game itself, and those in-game terms sit alongside this page rather than replacing it.
If you enjoy the social pace of a dealt table, our live casino at Thorfortune page explains how that side of the lobby is organised and what to expect before you sit down. We ask players to treat disputed rounds calmly and to contact support with the relevant details, such as a round reference, so we can review what happened.
We reserve the right to void a round or a series of rounds where a clear technical fault is identified, and we will communicate the outcome of any such review directly to the affected player.
| Topic | Where it is governed |
|---|---|
| Account registration and age | This page and account setup screens |
| Bonus eligibility and wagering | This page and each offer's own terms |
| Game rules and limits | Displayed inside each game |
| Deposits and withdrawals | This page and account statements |
| Privacy and cookies | Our privacy and cookie policies |
Payments and Withdrawals
We support a range of payment options for Canadian players, including VISA, Mastercard, Bitcoin and BTC transfers, so you can choose the method that suits how you manage funds. A withdrawal is paid back using the same method as the originating deposit wherever that is technically possible, which is a standard anti-fraud practice across the industry.
Before releasing a withdrawal, we may ask for identity verification if we have not already completed that check on your account. This is a routine step rather than a sign of any problem with your request, and most players only go through it once. Keeping your registered details current reduces the chance of a delay at this stage.
If a payment question is not answered here, our Thorfortune faq walks through deposit and withdrawal basics in a conversational format, which some players find easier to follow than a legal clause.
Read Before You Deposit
We recommend reading a bonus's specific terms in full before opting in, since wagering conditions and eligible games vary between offers and change over time.
Responsible Gaming and Account Controls
Play with us is meant to stay enjoyable, and we provide account controls so that a player can shape their own limits rather than leaving the pace entirely to chance. Deposit limits let you set a cap in advance, and self-exclusion is available whenever a longer break feels like the right choice. We do not ask a player to justify using either tool.
Support is reachable through live chat if you have a question about your account, a pending transaction, or how a particular control works. We would rather a player ask early than guess and run into friction later, particularly around verification or a bonus's wagering condition. These conversations are confidential and are handled by our support team directly.
Responsible play sits alongside, not apart from, the rest of this agreement: a limit you set today can be adjusted later, but a self-exclusion period runs its course once confirmed.
Mobile Play and Changes to These Terms
Our site is built to run in a mobile browser, so you can continue a session on a phone without installing anything separate. If you would like more detail on how that experience is organised, our Thorfortune mobile casino page covers it on its own terms rather than as a footnote here.
We may revise these terms periodically to reflect changes to our games, payment options, or promotional structure. Where a change is material, we aim to give notice through the site itself rather than relying on a single email. Continued use of your account after a revision takes effect means you accept the updated wording, which is standard practice for an agreement of this kind.
If you disagree with a change, the account remains yours to close, and any outstanding balance is handled according to the payment terms described above.
Do these terms apply to every promotion on the site?
Yes, this page sets the general framework, and each specific offer adds its own conditions on top, including any wagering requirement that applies to it.
What age do I need to be to open an account?
You must be 19 or older to register and play with us, and we may ask for identity verification to confirm this at any stage.
Can I change my deposit limit after setting one?
Deposit limits can be adjusted through your account controls, and our support team is available over live chat if you need help with the process.
Why was my account asked for verification documents?
Identity verification, or KYC, is a routine step we may apply before releasing a withdrawal, and it is not a sign that anything is wrong with your account.
What happens if I self-exclude and change my mind?
A confirmed self-exclusion period runs for its stated duration, and we are unable to reopen the account early once the request has been processed.
Where to Read Further
These Thorfortune terms and conditions are meant to be a starting point, not the only document you will need. Questions about a specific bonus, a particular game, or a payment method are often answered faster on the page built for that subject, and we have linked the most relevant ones throughout this page. If something still feels unclear after reading, our support team over live chat is the quickest way to get a direct answer.
